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State budget

This document provides budgeted financial and non-financial information for the budget year. It includes information on our portfolio budgets, future highlights, service areas and performance, staffing, administered items and budgeted financial statements.

Further information

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White Ribbon Accredited Workplace

A proud White Ribbon Accredited Workplace, in recognition of the active steps taken to recognise, prevent, respond and support staff affected by domestic and family violence. We are committed to creating a safe, inclusive and respectful workplace.

Visit us at qld.gov.au to access forms, guidelines and general information on freehold title, land transfers, land trusts and leasing Aboriginal and Torres Strait Islander land.

You can also contact us on:

Freecall: 1800 067 615
Email: IndigenousLandServices@dnrme.qld.gov.au
Fax: (07) 4222 5595

William McCormack Place
Level 5, 5b Sheridan Street
Cairns QLD 4870

Postal address
PO Box 937
Cairns QLD 4870

Visit our website for more information on CSG monitoring, enquiries and complaints and to make a complaint about a CSG incident.

For general enquiries, call (07) 4529 1500 or email resources.info@dnrme.qld.gov.au.

For media enquiries (journalists only), call (07) 3199 8251 or email media@dnrme.qld.gov.au.

Make a CSG complaint

Visit us at www.business.qld.gov.au for information about explosives and fireworks safety, security and licensing requirements.

explosives 24 hour hotline graphic, 1300739868

Emergency response service and emergency complaints

  • To make a complaint concerning immediate and urgent matters involving explosives (including fireworks and blasting) contact your local police.
  • To report an accident or emergency contact the Explosives Hotline 1300 739 868.

General enquiries

For general enquiries 24/7 for any explosives related matter call 13 25 23.

Head office: Explosives Inspectorate

Contact head office about all licence renewals and explosive authorisations.

Level 4
1 William Street
Brisbane QLD 4000

PO Box 15216
City East QLD 4002

Phone: (07) 3199 8023
Fax: (07) 3224 7768
Email: explosives@dnrme.qld.gov.au

Regional enquiries: inspectors and licensing

Contact your regional licensing officer about all new licences, licence amendments and notifications (e.g. blasting, import, export, fireworks).

Southern region

Area covered

  • from the state border with New South Wales to Hervey Bay in the north
  • west to the Northern Territory border (postcode areas from 4000 to 4659)
  • all interstate inquiries from New South Wales, Victoria, Tasmania, South Australia and Western Australia.

Inspectors and licensing officers

Podium 2
Ground Floor
Landcentre
Cnr Main and Vulture Streets
Woolloongabba QLD 4102

PO Box 1475
Coorparoo QLD 4151

Phone: (07) 3330 4171
Fax: (07) 3405 5345
Email: sroexplosives@dnrme.qld.gov.au

Central region

Area covered

  • from north of Hervey Bay to Proserpine
  • west to the Northern Territory border (postcode areas from 4660 to 4800).

Inspectors and licensing officers

Inspectors and licensing officers
25 Yeppoon Road
Parkhurst QLD 4701

PO Box 3679 Red Hill
North Rockhampton QLD 4701

Phone: (07) 4936 0187
Fax: (07) 4936 4805
Email: croexplosives@dnrme.qld.gov.au

Northern region

Area covered

  • from north of Proserpine and west to the Northern Territory border (postcode areas from 4801 to 4895)
  • all enquiries from the Northern Territory.

Inspectors and licensing officers

Level 10
Verde Tower
445 Flinders Street
Townsville QLD 4810

PO Box 1752
Townsville QLD 4810

Phone: (07) 4447 9277
Fax: (07) 4447 9280
Email: nroexplosives@dnrme.qld.gov.au

Government explosives reserves

Helidon

Phone: (07) 4612 9400
Fax: (07) 4612 9412
Email: HelidonGER@dnrme.qld.gov.au

Bajool

Phone: (07) 4934 6173
Fax: (07) 4934 6171
Email: BajoolGER@dnrme.qld.gov.au

Brookhill and Queerah

Phone: (07) 4447 9278
Fax: (07) 4055 4250
Email: nroexplosives@dnrme.qld.gov.au

Visit qld.gov.au for more information on fossicking in Queensland and to purchase fossicking licences and permits, or contact a Mines Assessment Hub.

For technical support when purchasing a fossicking licence online, please contact:

MyMinesOnline helpdesk
Phone: +61 7 3199 8133
Email: mines_online@dnrme.qld.gov.au

Visit us at www.business.qld.gov.au to access our geoscience resources and publications.

General enquiries

Geological Survey of Queensland
Department of Natural Resources and Mines
PO Box 15216
CITY EAST QLD 4002

Geological information and sales enquiries

Email: Geological information hotline

Call 13 QGOV (13 74 68) during business hours.

QDEX

Email: QDEX enquiries

MinesOnlineMaps

Email: MinesOnlineMaps enquiries

Geophysical information

Email: Geophysics enquiries

Geochemical information

Email: Geological information hotline
Attention: Geochemistry support

Specific geoscience enquiries

Chief Government Geologist

Email: Geological information hotline
Attention: Chief Government Geologist

Coal Geoscience

Email: Geological information hotline
Attention: Geoscience Manager - Coal

Exploration Attraction

Email: Geological information hotline
Attention: Director - Exploration Attraction

Mineral Geoscience

Email: Geological information hotline
Attention: Geoscience Manager - Minerals

Petroleum and Gas Geoscience

Email: Geological information hotline
Attention: Geoscience Manager - Petroleum and Gas

Resource Planning

Email: Resource Planning enquiries
Attention: Manager - Resource Planning

For queries about Key Resource Areas in the State Planning Policy July 2014 and requests for extractive industry information such as production data, quarry locations and contact details.

Email: Resource planning information

Exploration Data Centre

Email: Exploration Data Centre (Zillmere)
Phone: +61 7 3096 6810
Fax: +61 7 3096 6817

68 Pineapple Street
ZILLMERE QLD 4034

The John Campbell Miles Drill Core Storage Facility (Mount Isa)

Email: Exploration Data Centre (Mount Isa)
Attention: Manager - Exploration Data Centre

Phone: +61 7 4743 0078
Mobile: +61 459 822 434
Fax: +61 7 4743 0156

Killara Crescent
Kalkadoon Industrial Estate
MOUNT ISA QLD 4825
PO Box 334
MOUNT ISA QLD 4825

Visit us at www.business.qld.gov.au to find out about health and safety requirements for Queensland's mining industry.

General enquiries

Contact our general enquiries numbers or your local Mines Inspectorate office (see below).

  • 13QGOV (13 74 68) within Australian
  • +617 3405 0985 (+10 hours UTC) international callers

Emergency

In case of a mine emergency, please use the following contact numbers.

  • Mines Inspectorate: 07 3237 1696 (for emergencies only)
  • Queensland Mine Rescue Service (QMRS): 1800 767 720
  • Simtars: 07 3830 5564 or 1800 331 991
  • Explosives emergency

Locations and staff

Mines Inspectorate head office

Head office
PO Box 15216
City East Qld 4002

Level 4, 1 William Street
Brisbane Qld 4000
Phone: (07) 3199 8001

Position title Name Email Phone
Chief Inspector of Mineral Mines and Quarries Rocchi, Luca luca.rocchi@dnrme.qld.gov.au 3199 8003
Chief Inspector of Coal Mines Albury, Russell russell.albury@dnrme.qld.gov.au 3199 8004
Deputy Chief Inspector of Coal Mines Dobson, Shaun shaun.dobson@dnrme.qld.gov.au 3087 8379
Senior Inspector of Mines (Electrical) Kabel, John john.kabel@dnrme.qld.gov.au 3199 8011
Senior Inspector of Mines (Mechanical) Logan, Anthony anthony.logan@dnrme.qld.gov.au 3199 8013
Senior Inspector of Mines Rasche, Tilman tilman.rasche@dnrme.qld.gov.au 3199 8047
Abandoned Mines Coordinator Kadletz, Oskar oskar.kadletz@dnrme.qld.gov.au 3199 8039
Secretary, Board of Examiners Mason, Gayle gayle.mason@dnrme.qld.gov.au 3199 8045

Mineral mines and quarries (south region)

Coorparoo office
PO Box 1475
Coorparoo Qld 4151

Podium 2, Ground Floor Landcentre
867 Main Street
Cnr Vulture and Main Streets
Woolloongabba Qld 4102
Phone: (07) 3330 4272
sthmines@dnrme.qld.gov.au

Incident reporting: (07) 3330 4273 (diverts to the on-call inspector)

Position title Name Email Phone
Regional Inspector of Mines / 
Inspector of Mines (Electrical) 
Smith, Lionel lionel.smith@dnrme.qld.gov.au 3330 4250
Principal Investigation Officer Barron, John john.barron@dnrme.qld.gov.au 3330 4271
Principal Investigation Officer Jacobs, Mick mick.jacobs@dnrme.qld.gov.au 3330 4269
Senior Inspector of Mines (Occupational Hygiene) Farry, Jackjack.farry@dnrme.qld.gov.au3330 4150
Inspector of Mines (Mechanical) Maharage, Jay jay.maharage@dnrme.qld.gov.au 3330 4251
Inspector of Mines Esterhuizen, Deon deon.esterhuizen@dnrme.qld.gov.au 3330 4254
Inspector of Mines Smith, Colin colin.smith@dnrme.qld.gov.au 3330 4255
Inspector of Mines Vinnicombe, Jacqui jacqui.vinnicombe@dnrme.qld.gov.au 3330 4256
District Workers' Representative Riches, Murray murray.riches@dnrme.qld.gov.au 3330 4265

Coal mines (south region)

Rockhampton Regional office
PO Box 3679
Red Hill, Rockhampton Qld 4701

25 Yeppoon Road
Parkhurst Qld 4702
Phone: (07) 4936 0184
rockyminesinsp@dnrme.qld.gov.au

Incident reporting: 1300 882 096 (diverts to the on-call inspector on weekends and adjoining public holidays - typically from 4pm Fridays until 8am Monday)

Position title Name Email Phone
Regional Inspector of Coal Mines Poynter, Kevin kevin.poynter@dnrme.qld.gov.au 4936 0125
Inspector of Mines Callinan, Graham graham.callinan@dnrme.qld.gov.au 4936 0119
Inspector of Mines Randolph, Neil neil.randolph@dnrme.qld.gov.au 3810 6382
Inspector of Mines Kahl, Theo theo.kahl@dnrme.qld.gov.au 4936 0127
Inspector of Mines Bulger, Cres creswick.bulger@dnrme.qld.gov.au 0427 288 663
Inspector of Mines (Electrical) Atkinson, Neville neville.atkinson@dnrme.qld.gov.au 4936 0130
Inspector of Mines (Electrical) Sullivan, Paul paul.sullivan@dnrme.qld.gov.au 4936 0117
Inspector of Mines (Mechanical) McWilliam, Mick mick.mcwilliam@dnrme.qld.gov.au 4936 0141
Senior Inspector of Coal MinesSherwood, Robrobert.sherwood@dnrme.qld.gov.au0459 878 914
Inspector of Mines Stephen Smith stephen.smith2@dnrme.qld.gov.au 4936 0120
Principal Investigation Officer Broadfoot, Andrew andrew.broadfoot@dnrme.qld.gov.au 4936 0116

Mineral mines and quarries (north region)

Townsville District office
PO Box 1752
Townsville Qld 4810

Verde Tower
Level 10, 445 Flinders Street
Townsville Qld 4810
Phone: (07) 4447 9248
tsvmines@dnrme.qld.gov.au

Incident reporting: (07) 4447 9282 (diverts to the on-call inspector)

Position title Name Email Phone
Deputy Chief Inspector of Mines Fasching, Hermann hermann.fasching@dnrme.qld.gov.au 4447 9242
Regional Inspector of Mines
(Townsville & Atherton)
Brown, Trevor trevor.brown@dnrme.qld.gov.au 4447 9253
Senior Inspector of Mines (Mining) Devine, Julie julie.dryden@dnrme.qld.gov.au 4447 9252
Inspector of Mines (Mining) Towers, Noel
(based in Mackay office)
noel.towers@dnrme.qld.gov.au 4999 8507
Inspector of Mines (Small Mines) Firth, Steve steven.firth@dnrme.qld.gov.au 4447 9245
Inspector of Mines (Mechanical) Graham, Alan alan.graham@dnrme.qld.gov.au 4447 9250
Senior Principal Occupational Hygienist
(Authorised Officer)
Desira, Mark mark.desira@dnrme.qld.gov.au 4447 9254
Authorised Officer Horsburgh, Richard
(based in Atherton office)
richard.horsburgh@dnrme.qld.gov.au 4095 7023
Principal Investigation Officer Jacobs, Mick mick.jacobs@dnrme.qld.gov.au 4447 9244

Atherton office
PO Box 210
Atherton Qld 4883

25 Mabel Street
Atherton Qld 4883
Phone: (07) 4095 7023
tsvmines@dnrme.qld.gov.au

Coal mines (north region)

Mackay office
PO Box 1801
Mackay Qld 4740

Level 5, 44 Nelson Street
Mackay Qld 4740
Phone: (07) 4999 8512
minesmackay@dnrme.qld.gov.au

Incident reporting: 1300 882 096 (diverts to the on-call inspector on weekends and adjoining public holidays - typically from 4pm Fridays until 8am Monday)

Position title Name Email Phone
Regional Inspector of Coal Mines Marlborough, Les leslie.marlborough@dnrme.qld.gov.au 4999 8510
Senior Inspector of Mines (Electrical) Herbert, Peter peter.herbert@dnrme.qld.gov.au 4999 8505
Inspector of Mines (Mining) Gouldstone, Richard richard.gouldstone@dnrme.qld.gov.au 4999 8509
Inspector of Mines (Mining) Brennan, Keith keith.brennan@dnrme.qld.gov.au 4999 8503
Inspector of Mines (Mining) Brown, Paul paul.brown2@dnrme.qld.gov.au 4999 8501
Inspector of Mines (Occupational Hygiene) Djukic, Fritz fritz.djukic@dnrme.qld.gov.au 4999 8504
Inspector of Mines (Mechanical) Matthew Kennedy matthew.kennedy@dnrme.qld.gov.au 4999 8512
Inspector of Mines (Mechanical) Michael Scully michael.scully@dnrme.qld.gov.au 4999 8506
Senior Principal Ergonomist - Human Factors Tilbury, Trudy trudy.tilbury@dnrme.qld.gov.au 4999 8508
Principal Investigations Officer Smith, Andrew andrew.smith@dnrme.qld.gov.au 4999 8513

Mineral mines and quarries (north west region)

Mount Isa office
PO Box 334
Mount Isa Qld 4825

13 Isa Street
Mount Isa Qld 4825
Phone: (07) 4747 2158
isamines@dnrme.qld.gov.au

Incident reporting: (07) 4747 2151 (diverts to the on-call inspector)

Position title Name Email Phone
Regional Inspector of Mines Casey, Phillip phil.casey@dnrme.qld.gov.au 4747 2039
Senior Inspector of Mines (Chem / Met) Lee, Damian damian.lee@dnrme.qld.gov.au 4747 2157
Inspector of Mines (Geomech) Ormonde, Katie katie.ormonde@dnrme.qld.gov.au 4447 9247
Inspector of Mines Sur, Asok asok.sur@dnrme.qld.gov.au 4747 2184
Inspector of Mines (Electrical) Smith, Jon jon.smith@dnrme.qld.gov.au 4747 2160
Inspector of Mines (Mechanical)Henson, Robrobert.henson@dnrme.qld.gov.au4747 2079
District Workers’ Representative Carson, Steve stephen.carson@dnrme.qld.gov.au 4747 2114

Visit us at www.business.qld.gov.au for more information about applying for a resource authority. You can also lodge and track the progress of most applications online through MyMinesOnline.

For general enquiries contact the relevant assessment hub.

Mineral Assessment Hub

The Mineral Assessment Hub administers mineral mining permits. These include mining claims, mining leases, mineral development licences, exploration permits and prospecting permits. If a mining lease or mining claim for a mineral (other than coal) is located in the Quilpie, Emerald and Winton districts, these permits are still administered by the Small Scale Mining Assessment hub.

Level 9, 445 Flinders Street
Townsville QLD 4810

PO Box 1752, Townsville QLD 4810
Phone: (07) 4447 9230
Email: MineralHub@dnrme.qld.gov.au

Coal Assessment Hub

The Coal Assessment Hub and administers all coal mining permits. These include mining leases, mineral development licences, exploration permits and prospecting permits.

Corner of Bruce Highway and Yeppoon Road
Parkhurst QLD 4701

PO Box 3679, Red Hill QLD 4701
Phone: (07) 4936 0169 Fax: (07) 4936 0375
Email: CoalHub@dnrme.qld.gov.au

Petroleum Assessment Hub

The Petroleum Assessment Hub administers all petroleum, gas and geothermal authorities.

1 William Street
Brisbane QLD 4000

PO Box 15216 City East QLD 4002
Phone: 07 3199 8118
Email: PetroleumHub@dnrme.qld.gov.au

Small Scale Mining Assessment Hub

The Small Scale Mining Assessment Hub and administers all mining claims and mineral mining leases for opal, gemstones, and corundum or other precious stones predominately located in the Quilpie, Emerald and Winton districts.

99 Hospital Road
Emerald QLD 4720

PO Box 245, Emerald QLD 4720
Phone: (07) 4987 9350
Email: SSMHub@dnrme.qld.gov.au

District offices

Quilpie District Office

Court House
Buln Buln Street
Quilpie QLD 4480

PO Box 29, Quilpie QLD 4480
Contact the relevant Assessment Hub for enquiries

Dalby District Office

30 Nicholson Street
Dalby QLD 4405

PO Box 589, Dalby QLD 4405
Contact the relevant Assessment Hub for enquiries

Emerald District Office

99 Hospital Road
Emerald QLD 4720

PO Box 245, Emerald QLD 4720
Contact the relevant Assessment Hub for enquiries

Winton District Office

Court House
Vindex Street
Winton QLD 4735

PO Box 230, Winton QLD 4735
Contact the relevant Assessment Hub for enquiries

Mount Isa District Office

13 Isa Street
Mount Isa QLD 4825

PO Box 334, Mount Isa QLD 4825
Contact the relevant Assessment Hub for enquiries

Charters Towers District Office

Tropical Weeds Research Centre
27-43 Natal Downs Road
Charters Towers QLD 4820

PO Box 62, Charters Towers QLD 4820
Contact the relevant Assessment Hub for enquiries

Mareeba District Office

28 Peters Street
Mareeba QLD 4880

PO Box 156, Mareeba QLD 4880
Contact the relevant Assessment Hub for enquiries

Georgetown District Office

Court House
High Street
Georgetown QLD 4871

PO Box 28, Georgetown QLD 4871
Contact the relevant Assessment Hub for enquiries

Fossicking

For enquiries on Fossicking in Queensland, please contact a Mines Assessment Hub.

For technical support when purchasing a fossicking licence online, please contact the MyMinesOnline helpdesk on Phone: +61 7 3199 8133 or Email: mines_online@dnrme.qld.gov.au

Visit us at www.business.qld.gov.au to find out about native title obligations for mining and resources.

Native Title Services

The Queensland Government's Native Title Services is the first point of contact to advise you on land that may be subject to native title and inquiries about the native title process for mining and petroleum authorities.

Level 16, 61 Mary Street
Brisbane Qld 4000

PO Box 15216, Brisbane QLD 4002

Email: nativetitleservices@dnrme.qld.gov.au
Phone: (07) 3199 8082

Contacts - mining and petroleum

Although resource authority applications are managed through dedicated commodity hubs, native title is managed by region. Please contact a native title officer for the region in which the resource authority is located.

Southern Region - incorporating Brisbane, Dalby and Quilpie Districts

Email: nativetitleservices@dnrme.qld.gov.au
Phone: (07) 3199 8083

Central Region - incorporating Rockhampton, Emerald and Winton Districts

Email: NativeTitle.Central@dnrme.qld.gov.au
Phone: (07) 4936 0128

Northern Region - incorporating Charters Towers, Mount Isa, Georgetown and Mareeba Districts

Email: FLANorthRegion@dnrme.qld.gov.au
Phone: (07) 4447 9227

Contacts - expedited procedure

For information about the expedited procedure, the objection process and section 31 deeds.

Email: nativetitleservices@dnrme.qld.gov.au
Phone: (07) 3199 8083

National Native Title Tribunal

The National Native Title Tribunal (NNTT) is an independent body set up under the Native Title Act. The NNTT is not a court and doesn't decide whether native title exists. It makes decisions regarding whether 'future acts' can proceed and mediates negotiations.

For more information, see the NNTT website.

Visit us at www.business.qld.gov.au to find out about health and safety requirements for Queensland's petroleum and gas industry.

Alert For gas emergencies call 000 and the emergency contact numbers displayed at the incident location.

Consumer enquiries

The Petroleum and Gas Inspectorate does not regulate petrol, diesel or the price of fuel. For more information about fuel pricing, or to make a complaint, please visit the government's Consumer rights website.

For information and enquiries about non-fuel gases (e.g. acetylene, medical gases etc) please visit the Work Health and Safety Queensland website.

Gas use, safety and general enquiries

Visit our gas safety website or email gassafe@dnrme.qld.gov.au.

Gas work licence and authorisations, certificate book and plate orders

Access online and hard-copy applications forms and information on gas work licence and authorisation requirements or contact us Monday to Friday, 8.30am to 5.00pm.

Email: gaslicence@dnrme.qld.gov.au
Phone: 3330 4249

Technical enquiries, complaints and compliance matters

View technical and compliance information about operating plant or business or contact your nearest regional office, Monday to Friday, 8.30am to 5.00pm.

Northern Region
(from Proserpine to Cape York including Torres Strait)
Email: PGNorthern@dnrme.qld.gov.au
Phone: (07) 4447 9274
Central Region
(from Bundaberg to Mackay)
Email: PGCentral@dnrme.qld.gov.au
Phone: (07) 4936 0188
Southern Region
(from Coolangatta to Maryborough)
Email: PGSouthern@dnrme.qld.gov.au
Phone: (07) 3330 4241

Prescribed incident notification and fuel gas emergencies

To notify the Petroleum and Gas Inspectorate about a prescribed incident or fuel gas emergency call or email us.

Phone: 1300 910 933 (24 hours, 7 days a week)
Email: PGIHotline@dnrme.qld.gov.au

Office of the Chief Inspector

For statewide matters relating to legislation, policies, strategic issues, or the operation of the Inspectorate contact us Monday to Friday, 8.30am to 5.00pm.

Email: PGAdmin@dnrme.qld.gov.au
Phone: (07) 3199 8027

Visit us at qld.gov.au to access forms, application guides and information about lodging your application and payment options.

Contact your nearest business centre, below, to arrange of pre-lodgement meeting.

For lodgement enquiries, please contact:

Email: SLAMlodgement@dnrme.qld.gov.au
Phone: (07) 4447 9165 or (07) 4447 9179
Fax: (07) 4447 9200

Visit us at business.qld.gov.au to access standards, forms, calibration baselines and other surveying information.

Submission of survey plans and records

To deposit or submit copies of survey plans or survey records, please email the relevant surveying group.

Surveying group Email
Beenleigh wfsurvbeenleigh@dnrme.qld.gov.au
Brisbane wfsurvbrisbane@dnrme.qld.gov.au
Bundaberg wfsurvbundaberg@dnrme.qld.gov.au
Bundall wfsurvbundall@dnrme.qld.gov.au
Caboolture wfsurvcaboolture@dnrme.qld.gov.au
Cairns north.survey@dnrme.qld.gov.au
Ipswich wfsurvipswich@dnrme.qld.gov.au
Mackay wfsurvmackay@dnrme.qld.gov.au
Maryborough wfmaryborough@dnrme.qld.gov.au
Nambour wfsurvnambour@dnrme.qld.gov.au
Rockhampton wfsurvrockhampton@dnrme.qld.gov.au
Roma wfsurvroma@dnrme.qld.gov.au
Toowoomba wfsurvtoowoomba@dnrme.qld.gov.au
Townsville north.survey@dnrme.qld.gov.au

Legislation

For enquiries about surveying legislation, contact:

Cadastral and Geodetic Services
Land and Spatial Information
GPO Box 2454
Brisbane QLD 4001
Email Director Cadastral and Geodetic Services

Cadastral survey enquiries

Enquiries

For general information about forms and requirements:

If you require personal advice - that is, advice taking your circumstances into consideration, or the options available to you - then it is recommended that you speak to a lawyer.

Lodging documents

You can lodge forms and documents in person at selected offices (see below) or post them to:

Brisbane Titles Registry Office
GPO Box 1401
BRISBANE QLD 4001

Payment options

If lodging in person, you can pay by cash, cheque, money order, EFTPOS or credit card (Visa or MasterCard only)

If lodging by post, fill in and include a credit card order form (PDF, 294.9KB) or include a cheque or money order made out to the 'Department of Natural Resources, Mines and Energy'.

Note: No additional fees apply if lodging by post. See our fee calculator for details.

Visit us at qld.gov.au to access information about this year's statutory land valuations and the Valuer-General's property market movement report.

For other valuation enquiries, call 13 QGOV (13 74 68) during business hours or contact your local business centre.

Visit us at qld.gov.au for information about vegetation maps, codes, development approvals and how to obtain vegetation clearing approvals.

For enquiries and appointments:

Make an online enquiry

Visit us at business.qld.gov.au to access forms, application guides, maps and data.

Applications and payments

For enquiries about your water application and payment options, contact your closest business centre (see below).

Other enquiries

Emergency For life-threatening emergencies or critical situations phone 000.
For emergency help with storm damage or floods, contact the State Emergency Service (SES) or phone 13 25 00.
Dam safety Call 000 if there is imminent threat to life. For concerns over unsafe dam walls phone 1300 596 709.
Water restrictions For information on current SEQ water restrictions contact your local council
Water monitoring data requests Email water.monitoring@dnrme.qld.gov.au
Supply and billing enquiries, leaks Contact your water retailers - contact details are on your water bill
Complaints and disputes For unresolved complaints about your water supplier, contact the Energy and Water Ombudsman

Visit us at dews.qld.gov.au for more information about energy initiatives and programs.

Department contacts

For energy and biofuels enquiries, contact 13 43 87 during business hours.

Emergency contacts

  • For life-threatening emergencies or critical situations phone 000.
  • For help with storm damage or floods, contact State Emergency Services (SES) or phone 13 25 00.

Electricity

For emergencies or loss of electricity supply contact your energy distributor:

Gas leaks

In case of a suspected gas leak (i.e. reticulated or piped gas, not gas cylinders) contact the gas distribution network for your area:

  • Australian Gas Networks phone 1800 427 532 – Brisbane CBD and northern suburbs, Ipswich, Gladstone, Rockhampton, Bundaberg, Maryborough and Hervey Bay.
  • Allgas Energy phone 1300 763 106 – Southern Brisbane suburbs, Gold Coast, Toowoomba and Oakey.
  • Customers in Roma and Dalby contact your local governments:                        
    • Maranoa Regional Council phone 1300 007 662
    • Western Downs Regional Council phone 1300 268 624.

Supply and billing

Electricity

For electricity supply and billing enquiries, contact your energy retailer (find their contact details on your energy bill).

Gas

For gas supply and billing enquiries, contact your gas retailer (find their contact details on your gas bill).

Complaints and disputes

For unresolved complaints about your electricity or gas supplier contact the Energy and Water Ombudsman.

Business centre locations

Direct phone: 

Fax: 

Fax: 

Services:

  • Titles Registry searches
  • Titles Registry document lodgement

Local government areas: